Privacy Policy

Tourgram E-Platform Pvt Limited takes the issue of the privacy of your

Personal Data very seriously. Personal data means any information relating to an identified or identifiable natural person (‘Data Subject’), and an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural, or social identity.

This privacy policy applies to your permitted access to this website https://www.tourgram.co and/or the use of the Tourgram App as regards any Personal Data that may be collected from you or provided by you during such access or as a result of your access to our website or as a result of your using the Tourgram App.

This privacy policy has been published to provide you a clear and concise outline of how and when Personal Data is collected, stored, and/or used by us.

IF YOU USE ANY SERVICE PROVIDED BY OUR PLATFORM OR YOU PROVIDE VOLUNTARILY ANY PERSONAL DATA TO US, THEN YOU SPECIFICALLY REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND CONSENTED TO THE COLLECTION, USE, AND STORAGE OF YOUR PERSONAL DATA.

From time to time, we may change the provisions of this Privacy Policy without specific notice to you. We strongly recommend that you check this document on a regular basis to ensure that you understand the obligations detailed in this Privacy Policy. This Privacy Policy will be accessible to you either through the Tourgram App.

Personal Information that You Provide to Us

We do not generally collect Personal Data about you except when you provide that information voluntarily and in accordance with our various application forms that are available on this website https://www.tourgram.co/ or through the Tourgram App. Once you have provided Personal Data, it will only be used for purposes of registration so that we can forward to you the information that you have requested via the Tourgram App.

In other words, all collected Personal Data about you will be used solely for the purpose to which you have consented. Such information will not be transferred to other parties unless you are fully informed prior to such transference and you have agreed to such transference, unless we are required by law to transfer the information to an authorized organization.

The above only relates to your Personal Data and does not relate to any aggregated or other information that may be developed or created internally by us, provided this other information cannot later be used or combined with other information to identify you in any way whatsoever and therefore maintains our privacy commitment to you.

The information we collect, which we collectively call Personal data, includes:

Basic user information, such as your name, username, gender, birth date, email, and phone number.

Messages and interactive post information from the Tourgram App feed, such as messages to other users and information you provide in connection with those activities and events.

Other background, contact, and demographic information, such as other interests and self-descriptions you choose to provide.

Debit and Credit card information which may be processed by a third party engaged by us to validate such credit and debit card information. We do not store such information as that information is passed through to our debit and credit card validator.

Tourgram E-Platform Pvt Limited has a legitimate reason to add your email address to Tourgram’s email marketing database at the time of account creation in Tourgram so that Tourgram can send you the Welcome Email which has instructions & tips for using the app for the first time. However, as a subscriber, you have always had and always will have the opportunity to unsubscribe at any time from the unsubscribe link at the bottom of all our emails.

Information We May Collect Automatically

When you access or use our Services, we may also automatically collect information about you, including:

Usage Information:

We collect information about your activity through our services. For example, we may collect information about:

-How you interact with our services, such as which posts you like, which hashtags you search on the feed, what type of groups or interests you use.

-How you communicate with other users, such as their names, the time and date of your communications, the number of messages you exchange with your friends, which friends you exchange messages with the most, and your interactions with messages.

Content Information:

We collect content you create on our services, such as posts, meetups, etc., and information about the content you create or provide, such as if recipients have viewed the content. We also collect the metadata that is associated with the content.

Camera and Photos:

Many of our services require us to collect images and other information from your device’s camera and photos. For example, you won’t be able to post on the feed or upload photos from your camera roll unless we can access your camera or photos.

Location Information:

We may collect information about your location when you access our mobile application or website or otherwise consent to the collection of this information. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points.

Device Information:

We may collect device-specific information when you access our Services, including your hardware model, operating system and version, unique device identifiers, mobile network information, and information about the device’s interaction with our Services, browser type, language and time zone, information about your wireless and mobile network connections, such as mobile phone number, service provider, and signal strength.

Log Information:

We may collect log information about how you access or use our Services, including your access times, browser type and language, Internet Service Provider, and Internet Protocol address. Use & Disclosure of Personal Data Unless you have advised us not to do so, your Personal Data will not be shared with other Tourgram users. It is our goal to only use the information you provide us in a manner that better provides our services to you, such as:

Developing, operating, improving, delivering, maintaining, and protecting our products and services.

Sending you communications, including by email, to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you.

Monitoring and analyzing trends and usage. Personalizing our services by suggesting friends or profile information or customizing the content we show you, including ads.

Contextualizing your experience by tagging post content using your precise location information (if you’ve given us permission to collect that information) and applying other labels based on the content.

Providing and improving ad targeting and measurement, including through the use of your precise location information (again, if you’ve given us permission to collect that information), both on and off our services.

Enhancing the safety and security of our products and services. Verifying your identity and reducing the risk of fraud or other unauthorized or illegal activity.

Using information we’ve collected from cookies and other technology to enhance our services and your experience with them.

Enforcing our Terms of Service and other usage policies. In addition, we undertake not to sell, rent, or trade your Personal Data. We will not disclose information about you unless the disclosure is:

Required by law (e.g., the Indian Tax Office).

Authorized by law (e.g., to protect our interests or where we have a duty to make such disclosure).

You have consented to us disclosing the information about you.

By sharing your details, you agree to receive updates on SMS, RCS, Email & Whatsapp, and call. Personal Data Quality It is our goal to ensure that your Personal Data is correct, accurate, relevant, timely, and secure. For us to meet this goal, please ensure that if there is any change to any of the details you have provided to us, you promptly advise us so that we can continue to provide the services that we have agreed upon.

Furthermore, if it comes to your attention that we possess certain information about you that is not correct, accurate, complete, or up-to-date, please contact us, and we will use all reasonable efforts to correct the information we have about you. Such corrections may take time as we will only correct such information once we have verified that the new information is correct.

Personal Data Security

The Tourgram Team undertakes to use our best endeavors to keep your Personal Data secure, and we further undertake to take all reasonable precautions to protect that information against any unauthorized loss, misuse, or alteration.

Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us, and we are not responsible for the theft, destruction, loss, or inadvertent disclosure of your information or content. No system is 100% secure. The Services use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information.

Access to Personal Information If you request us to provide you with access to personal information we hold about you, we will provide such information to you in a timely manner in accordance with applicable data protection laws. Please submit your request to the following address: support@tourgram.co with the subject “Access To My Personal Tourgram Information.”

Unauthorized Access to Personal Data (Data Breach)

For the purposes of this Privacy Policy, a “Data Breach” is a breach of the security concerning the protection of Personal Data that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to your Personal Data transmitted, stored, or otherwise processed by us. If you are:

A resident of a jurisdiction that is a member of the European Union, and the GDPR applies to your Personal Data, then we will, without undue delay after becoming aware of a Data Breach and where feasible within 72 hours after becoming aware of the Data Breach, notify the relevant data protection authority in writing of the Data Breach unless the Data Breach is unlikely to result in a risk to your rights and freedoms. Furthermore, we will attempt to notify you within a reasonable time after becoming aware of the Data Breach if the Data Breach involves your Personal Data. Not a resident of a jurisdiction that is a member of the European Union, and the GDPR does not apply to your Personal Data, then we will, without undue delay after becoming aware of a Data Breach, notify the relevant data protection authority if the Data Breach involves your Personal Data and such breach is likely to result in serious harm to you. Furthermore, we will attempt to notify you within a reasonable time after becoming aware of the Data Breach if the Data Breach involves your Personal Data.

Right to be Forgotten

If you are a resident of a jurisdiction that is a member of the European Union, and the GDPR applies to your Personal Data, then you may, by email to us, advise us that your consent is withdrawn. We will, subject to the requirements of the GDPR and subject to any binding laws upon us to the contrary and subject to validating your request, use all reasonable efforts to remove any Personal Data about you within a reasonable time, starting from the date you advise us that your consent concerning the collection, storage, and usage of your Personal Data is withdrawn. Nothing in this clause requires us to breach any law in India that requires us to keep your Personal Data, even if your consent is withdrawn.

Third-Party Websites

Our website or the Tourgram App may contain links to other websites operated by third parties. We make no representations or warranties concerning the privacy practices of any third-party website and are not responsible for the privacy policies of any such websites. Contacting Us If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@tourgram.co.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at info@tourgram.co

By using our services, you agree to the terms and conditions outlined in this Privacy Policy.